Seller Center Frequently Asked Questions
What is selling on Oisto?
Selling on Oisto is a program that allows manufacturers, distributors and resellers of medical equipment and disposables sell their products on Oisto.com
Why should I sell on Oisto?
There are many reasons: Selling on Oisto will create a massive publicity for your product or brand on the internet, it will also help you sell products without having to invest tens of thousands of dollars into setting up your own website and promoting it on the internet.
How do I open a new Oisto seller account?
You need to apply for a new seller's account by visiting our seller center page.
Before applying, be sure to have the following information ready:
* Your business name, address, and contact information
*An internationally chargeable credit card with a valid billing address
*Bank Account and Routing Number (For seller account deposits)
*A phone number where you can be reached during the registration process
*Your tax ID info Additional identity documents may be required
How to get started selling on Oisto?
When you’re ready to start selling on Oisto, follow these easy steps.
1. Choose your selling plan.
Currently all selling plans are free. Oisto collects a referral fee of 6% each time you make a sale, regardless of the category.
2. Pick your approach
After you’ve decided on a plan, you’ll want to pick your selling approach. You can be a reseller, which entails finding popular medical equipment and listing them for sale on Oisto. Or you can be a brand owner or a manufacturer who sells their own products.
Create an account
Next, need to create a new seller account with Oisto. Make sure to have the following documents and information handy:
- Basic business information such as business name, address and telephone number
- Business owner’s personal details (Required for business owner verification)
- Your tax information such as your business Tax ID or EIN number
- Last 4 of business owner’s SSN (Required for Identity Verification)
- Email address
- Business and personal phone numbers
- Bank account information (Required for Bank Direct Deposits)
- PayPal account email address (Required for PayPal Payments)
- Credit card number (Required for paying Oisto seller fees)
- Government ID, such as your driver’s license
Tip: Use our seller central to watch your Oisto activity. This area can help you update your pricing, manage inventory, chat with potential buyers, review your account, add new products, and contact Oisto support.
3. List your products
After you have created your Oisto account, you will need to determine what category your equipment falls under. Some categories are available to all sellers while some need you to hold a professional account. Please note that some products that require FDA approval maybe subject to be manually approved after required documentation has been provided by the seller.
You may also need manual review and approval to sell some no FDA approval requiring products. Some products may not be sold by third-party sellers and you must be able to prove that you are the rightful owner of all listed medical equipment.
When you’re ready, pick a product category that your equipment falls under and include listing details.
Your product listing must include the following:
Pictures (Please see image requirements for more details.)
Product identifiers, such as a product ID, SKU, MPN
Product details, including name, category, and intended use
Keywords to help buyers find your product
Product title and description
Manufacture date and where/how the equipment was used
Any new parts or updates to the product that buyers should be aware of
FDA registration number
Any required legal disclosures
Brand details will be listed on a “product description” page. This is where buyers can see all of the information you listed.
Be sure to:
Send out orders in a timely manner
You can use your Oisto account to answer questions about your product to potential buyers. Once an order is placed, you will need to fulfill the order in a timely manner. Buyers will have the ability to rate your products and you as a seller. Keep this in mind when getting out orders.
Use these helpful tips to become a successful seller on Oisto:
- Always comply with federal and local regulations
- Set fair prices
- List all information necessary
- Ship products quickly
- Advertise your products by using keywords that attract buyers to your product
- Be responsive and provide a superior customer service
- Get customer reviews to become a top seller and grow your business
- If you product is used, make sure to give a proper explanation about the condition of your product
- Properly list all expiration dates of the products
Attention: Some medical equipment and disposables must display expiration date at all times. This is a federal requirement, and you must always comply with these regulations. If you fail to comply with these regulations your Oisto account may be subject to termination.
Product Image Requirements
All product images being listing on Oisto must meet the following requirements and technical specifications.
Accepted Image Formats JPEG
(.jpeg/jpg), GIF (.gif) PNG (.png)
Image Size Images dimensions must always be at least 1000 Pixels or larger in height or width preferred
We accept images with two main color modes sRGB or CMYK
Image file names must always consist of the product identifier such as UPC or MPN (Example: NS0126223.jpg or GSM254311.png
Product Image Standards
Oisto has adopted the following product image standards that every seller must comply with.
All images of the products being sold must be professionally produced, drawings or illustrations of product images are prohibited.
Images should never be confusing and contain foreign objects other than the product being sold.
All images must be professionally produced, properly lit, with realistic colors as well as smooth edges.
Products must fill at least 80% of the image frames
The full product must be present in the frame of the image
All image backgrounds must be crisp white (RGB 255,255,255).
Images should never contain additional text, foreign graphics or inset images Adult images are strictly prohibited
Images must always pertain to the product being sold
Images must always be in focus and professionally lit
How much does it cost to sell on Oisto?
Currently all selling plans are free. See more by visiting our seller center selling terms. page.
How do I add inventory?
You can add inventory by visiting your seller center account, then clicking on "Add Product" button under my products section. Currently Oisto offers a free inventory management service, where you basically send us your Excel-based inventory files and our inventory manager will upload your products for free.
Will I be notified when I have a new sale?
Yes, Oisto will notify you by email when you receive a new order.
How do I get paid?
You will need to set up a seller account on the Oisto to get paid. Provide your credit card and bank information on our secure and safe portal. We will charge your credit card any of the above-mentioned fees. Proceeds from sales will be directly deposited into your account every other week.
How do I grow my business with Oisto?